Warranty

Trekvue does not cover warranty, repair or service any products purchased from retailers NOT listed in our website.

Terms and Conditions for Neero

• 12-months Singapore Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers parent unit, camera and power adapter
• Warranty is valid in Singapore or United States
• Register your Neero warranty here: https://bit.ly/NeeroWarranty

• 12-months or 24-months Singapore Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the baby monitor is required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers camera and power adapter
• Warranty is valid in Singapore 
• Register your iBaby Monitor warranty here: http://bit.ly/iBabyWarranty

 Terms and Conditions for VAVA

• 3-months Singapore Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers parent unit, camera and power adapter
• Warranty is valid in Singapore 
• Register your VAVA warranty here: https://bit.ly/VAVAWarranty

 Terms and Conditions for Cimilre

• 24-months Singapore Local Warranty from Date of Purchase or baby date of birth (DOB has to be within 6 months from the date of purchase)
• Proof of Purchase, Baby’s Birth Certificate and Serial Number on the breast pump is required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers main machine and power adapter (accessories not covered)
• If the pump requires servicing during the warranty period, Trekvue Pte. Ltd. will provide you with a free backup pump
• Trekvue Pte. Ltd. reserve the right not to cover warranty for pumps purchased from retailers not listed on our website
• Warranty is valid in Singapore
• Register your Cimilre Breast Pump warranty here: http://bit.ly/CimilreWarranty

 Terms and Conditions for Nosiboo

• 12-months Singapore Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the nasal aspirator device are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers main machine and power adapter (accessories not covered)
• Warranty is valid in Singapore
• Register your Nosiboo warranty here: https://bit.ly/NosibooSGWarranty

 Terms and Conditions for Coral UV

• 12-months Singapore Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the sanitizer are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty only covers main machine and power adapter (accessories not covered)
• Warranty is valid in Singapore
• Register your Coral UV warranty here: https://bit.ly/CoralUVWarranty 

Please fill up the form at this link.
Kindly register your item's warranty before sending in the above form.

Warranty accepted with purchase from the following; 

• Trekvue.com
• Cimilre.com.sg
• Neerobaby.com
• Trekvue ShopeeMall
• Trekvue LazMall
• Cimilre LazMall
• iBaby LazMall
• Neero Lazada
• Amazon SG ( Trekvue ) 
• Amazon USA ( Trekvue )
• Qoo10 ( Trekvue )
• TikTok Shop ( Trekvue )
• Showroom